About us

At Kalex Custom Carvings Ltd we strive to provide excellent customer service and quality products at an affordable price in a reasonable amount of time. We work one on one with each customer to create a personalized design and provide an accurate quote before any carving takes place.

History

Kalex Custom Carvings Ltd was established in Fort McMurray in July of 2014 by Kallie and Alex Williams. The business was a huge success by providing top-notch customer service and a quality, unique product. After losing their home and business to the Fort McMurray wildfire in May of 2016, they reestablished their business west of Edmonton in Parkland County. Today, the business continues to be successful as their satisfied customer base continues to grow tremendously.

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How It Works

Choose your design and style

Let us know what you are looking to have carved and if you want your product stained only or stained and painted. We will get back to you typically within 48 hours with pictures of the prototype design. If you do not hear from someone within this time please call us to ensure we are aware of your inquiry. You can request to make changes to the prototype until the design is exactly what you are looking to have carved. At this time you will also receive an accurate quote for your product.

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Approve your design

To approve the design you will be asked to provide your email address and phone number if you haven't provided them already and you will receive a message stating, "Would you like to confirm this design for carving?" Once a design is confirmed no further changes can be made as the signs are usually started within the day!

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Wait to be notified

Our signs take about 1-2 weeks to make from start to finish depending on the product. Once your product is complete you will be notified for pick up or for shipping. Payment is made either prior to pick up by email transfer or at the time of pick up by credit, debit or cash.

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